At goSmartAsia, we strive to provide our customers with quality services and a smooth purchasing experience. Please take a moment to review our return and refund policy before completing your payment.

1. Final and Non-Refundable Bookings

All bookings made through our website are final and non-refundable once payment has been completed. We encourage customers to review all details carefully before confirming any transaction.

2. Transparent Pricing

All prices for our products and services are clearly communicated and agreed upon prior to payment. By proceeding with payment, customers acknowledge and accept the pricing and service terms displayed at checkout.

3. No Refunds or Disputes After Payment

Once payment has been made, refund or dispute requests will not be considered. Please ensure that all service details, booking dates, and requirements are correct before completing your purchase.

4. Exceptions – Service Not Delivered

Refunds will only be issued if the agreed-upon services are not delivered by Go Smart Asia due to an internal error or failure to provide the promised service.

In such cases, customers must contact our support team within 7 business days of the scheduled service date with relevant proof (e.g., order confirmation, receipt, communication records).

5. Contact Us

If you have questions or need assistance regarding your booking, please contact us:

📧 Email: connect@gomartasia.my

🌐 Website: https://gosmartasia.my/

We appreciate your understanding and cooperation. By making a payment on our website, you acknowledge that you have read and agreed to this Return & Refund Policy.